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# How to set up the SmartAdv postback in AdsX

The postback is the link that tells AdsX about each SmartAdv sale. Once it is set up, every SmartAdv sale shows up in **My Sales** in AdsX, along with the ad that drove it. You set it up once for each SmartAdv account.

## 1. Copy the postback in AdsX

In the side menu, open **Advanced Tracking → Activate Platforms**. On the **SmartAdv** card, click **Copy postback**.

![Copy postback button on the platform card in AdsX](https://storage.crisp.chat/users/helpdesk/website/-/c/d/6/5/cd65ba6180e97000/copiar-postback_ximvee.png)

## 2. Open the SmartAdv postbacks

Log in to the [SmartAdv dashboard](https://portal.smartadv.com/postbacks/add?type=conversion). In the SmartAdv dashboard, click **Postbacks** in the side menu.

![SmartAdv – step 1](https://storage.crisp.chat/users/helpdesk/website/-/c/d/6/5/cd65ba6180e97000/1_1gmh8xr.png =640x360)

## 3. Create a postback

On the **Conversions** tab, click **+ Postback**.

![SmartAdv – step 2](https://storage.crisp.chat/users/helpdesk/website/-/c/d/6/5/cd65ba6180e97000/2_i099x4.png =640x360)

## 4. Fill in the postback

1. **Status:** Active. An inactive postback does not report any sale.
2. **Postback Type:** Conversion.
3. **Postback Level:** Global.
4. **Delivery Method:** Postback.
5. **Postback URL:** paste the postback you copied in AdsX.
6. Click **Add**.

![SmartAdv – step 3](https://storage.crisp.chat/users/helpdesk/website/-/c/d/6/5/cd65ba6180e97000/3_eefg10.png =640x360)

## 5. Activate SmartAdv in AdsX

Go back to AdsX and, on the **SmartAdv** card, click **Activate**. Without this click, SmartAdv is not active in AdsX.

![Activate button on the platform card in AdsX](https://storage.crisp.chat/users/helpdesk/website/-/c/d/6/5/cd65ba6180e97000/ativar_7xvwhp.png)

The card now shows **Activated**, and SmartAdv appears as an option when you create a presell.

## How to know it worked

The next SmartAdv sale shows up in **Advanced Tracking → My Sales**. If it does not, check:

- that the postback is set to **Active**;
- that the link in **Postback URL** matches the one you copied in AdsX, complete and with no space at the end;
- that the presell product is from SmartAdv.

Stuck on a step? Talk to support through the chat inside AdsX.